Nestlé Waters offers customers healthy hydration options. They currently have an opening for remote customer service reps.
The primary role of a CSR is to provide customer assistance on a wide array of topics. Including, general inquiries, product and service inquiries, billing questions and other concerns.
So, candidates must be prepared to provide a world-class customer service experience on every call!
Daily Responsibilities
Here’s a breakdown of what daily responsibilities will look like:
- Respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service, diagnosing customer needs and concerns
- Handle difficult customer calls in a courteous and professional manner
- Correctly enter information into our Customer Relationship Management (CRM) system according to the customer’s needs and/or concerns
- Communicate company policies and provide creative approaches to resolve customer issues such as billing errors or service opportunities
- Display exceptional decision-making and problem solving capabilities to take immediate action on all calls
- Achieve monthly sales/product education goals by making recommendations from out healthy hydration portfolio
More About Nestlé Waters Remote CSR Job
Starting pay is $15 per hour. There is also a $500 monthly bonus for top performers. Other benefits includes medical, dental, and vision benefits. In addition, they offer short-term and long term disability, tuition reimbursement, paid vacation and paid time off.
Training will be held in Raynham, MA.
Click here to find out about more about hours and how to apply. And for more work from home jobs like this check out our job search page to read through the other remote job listings.
Good luck!
