If you’ve been following this blog and other work-from-home sites for a while you know by now that there are all kinds of at-home jobs.
It goes without saying that technology has taken working from home to the next level. Anyone with customer service, sales, even medical experience can now do their job from the comfort of home.
So it only makes sense that anyone with computer troubleshooting skills would be in demand. And for all you computer geeks out there who want to work at home – I think you might find this post especially interesting.
There are a couple of ways you can do this. You can start your own home-based IT business or work for a company as a tech support rep.
Here is how you can start your own home-based business.
Start Your Own Tech Support Business
One way to make money with your PC skills is to start your own tech support business. And with so many folks starting their own online business, the need for help with troubleshooting skills will grow.
First, choose your business structure. Entrepreneur put a great article together that breaks down each business structure. Because there is more to deciding if you will be a sole proprietorship or an LLC. You also have to take into account how your decision will affect how much taxes you pay, liabilities and revenue.
Once you have that taken care of, the next step is to determine the type of services you will offer clients – based off of your skills and experience.
And if you know about WordPress and other blog-related technical issues, website management can also be part of your forte! Think about the millions of bloggers using WordPress. Some of them are bound to need some help from a guru like you.
The next thing you need to do is get all the equipment, software like help desk software and services you’ll need to manage your business.
Have a website designed to promote your services and your work as well as client testimonials. You should also create social media pages to advertise your business on platforms like Facebook, Twitter, and LinkedIn.
To attract visitors, start a blog to share troubleshooting tips and other techie how-to content and start a mailing list so that you can keep visitors up to date with your latest projects and promotions.
Now here’s how to find work-from-home tech support jobs.
Use Your Computer Troubleshooting Skills To Find Work-from-Home Gigs
What if you’re not ready to start you own business? There are some places to find an at-home job as an IT Rep.
Now most companies are looking for someone who has a knowledge of basic computer troubleshooting issues. They also want someone who can communicate with people about their computer. And because they’ll be dealing with folks who may be technically challenged they should also have a lot of patience.
Also having the ability to think outside the box to problem solve is an important skill to possess. And of course we can’t forget they have to have top notch computer skills and know about different software and programs used for troubleshooting.
Different Levels of Technical Support
In many cases, most companies offer different levels or tiers of technical support to serve their clients or customers. So depending on your skillset, you can either do basic troubleshooting things or advance level stuff that I don’t even know the terminology to. LOL!
A level or tier one will handle basic computer issues like configuring email and escalates to more in-depth support like software or hardware issues that can’t be handled buy a tier one support rep. A second and third level tech support rep will have advanced computer and software knowledge to resolve more difficult or serious issues.
Where To Find Technical Support Work
Here are some companies that hire at-home technical support reps.
You can also check out the job search page for more tech support jobs.
And there you have it. Those are the two ways to make money with your computer troubleshooting skills. I know I’m not cut out to be a third level rep. Just there mere mention of computer talk can cause me to break out in hives. Hehe! But I think I could provide level one support.